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How am I protected? Consumer protections for those connected to a heat network

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An impressive £15.6 million will go towards improving heating and hot water provision for 10,600 residents in England & Wales

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Louise Singleton

Principal Consultant – Low Carbon

Louise has ten years’ experience of working in the energy and renewables sectors, from both an operational and business development perspective. Throughout her career, Louise has fostered positive client relationships, working in partnership to deliver effective projects and programmes.

She is currently responsible for a number of contracts in the heating and energy efficiency space, including the Greater London Authority’s Warmer Homes Scheme and the Heat Network Efficiency Scheme (HNES) Demonstrator on behalf of the Department for Business, Energy and Industrial Strategy (BEIS).

Previous roles at Gemserv include Head of Energy Solutions, which involved managing the successful delivery of the Smart Meter Device Assurance (SMDA) scheme and the Heat Network Investment Project (HNIP), as well as Head of Environmental Markets within the Business Development team and Delivery Manager for the Biomass Suppliers List (BSL). This diverse experience gives Louise a comprehensive understanding of working with government departments and industry bodies to implement transformational industry change.

Latest Thoughts By Louise Singleton

  • Engineer analysing heat network.

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    Blog, Insight

    Explaining the new heat network regulations: implications for past, present, and future HNES applicants

  • Modern riverfront properties

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    Press Release

    Over £19.5 million awarded in Round 7 to heat network projects in England and Wales

  • An image of a retirement housing complex

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    Press Release

    £2.7 million awarded in Round 6 to optimise heat networks in England and Wales

  • Row of houses, Bristol architecture, England, United Kingdom

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    Press Release

    Over £3 million awarded to improve heat networks across England and Wales in Round 5

  • Cables and piping found inside a modern industrial power plant

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    Press Release

    Heat networks across England and Wales receive a share of over £8 million for modernisations and improvements in Round 3

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    Press Release

    Over £3 million awarded to upgrade heat networks across Britain in Round 2 of HNES funding